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How to set up a booking system

For guesthouses, boat tours, transfers or restaurants, taking bookings by phone is slow and error-prone. Adding a booking system to your website simplifies it.

The core parts

  1. Calendar and availability: Which dates and times are full and which are free.
  2. Booking form: Name, contact, date, number of people, special note.
  3. Approval flow: Automatic approval, or does it need yours?
  4. Notifications: Email or message to both you and the customer.
  5. Payment (optional): A payment set-up for prepayment or deposit; see payment gateways and methods.
  6. Admin panel: See, change and cancel bookings.

Ready-made or custom?

For simple needs a ready plugin or service is enough. If you have your own rules (seasonal pricing, capacity, extras), a custom set-up is needed; we discussed it in custom software or off-the-shelf.

How it should sit on the site

The booking button must be on the first screen and easy on mobile; most customers arrive by phone. So web design and the booking flow should be thought through together. If you have international customers, a multilingual set-up is a must.

For your booking and admin panel needs, reach us through software development.

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